Services
DreamFace Interactive offers a full range of support, training and consulting offerings that can be tailored to your specific needs.
Support
DreamFace Support ensures you receive the priority service you need for a technical problem resolution.
We believe that support should follow the whole life cycle of product usage whether you are creating your first app or enhancing your worldwide deployment.
We have therefore setup yearly support subscriptions to help you get the most from DreamFace:
| Silver | Gold | Platinum |
| Number of incidents |
15 |
unlimited |
unlimited |
| Minor Updates & Patches |
Yes |
Yes |
Yes |
| Major Updates |
Yes |
Yes |
Yes |
| Named Client Support Contact |
1 person |
2 person |
5 person |
| Web based case management |
Yes |
Yes |
Yes |
| Phone access |
No |
Business hours |
Extended business hours |
| Max. Intitial Response Time |
1 business day |
8 hours |
4 hours |
| Emergency Response Time |
- |
4 hours |
2 hours |
| Add-on options |
750 per Kit |
2 500 per kit |
All kits supported |
| Price* per site/per year |
2 500 |
9 990 |
14 990 |
| * in Euros. Prices displayed are subject to applicable taxes. |
| Check out How to buy? |
Training
We provide in-house, standard and customised training courses for organisations with three or more attendees:
| # of Days | Price per Day | Total* |
| DreamFace QuickStart |
3 |
1 800 |
5 400 |
| DreamFace Standard Training |
3 |
1 800 |
5 400 |
| DreamFace Advanced Training |
2 |
2 500 |
5 000 |
| * in Euros. Prices displayed are subject to applicable taxes and reasonable travel expenses. |
| Check out How to buy? |
For more infomation or for custom options, please contact us at sales@dreamface-interactive.com.
Consulting
We can also provide customised consulting and professional services for organisations that need guidance during each phases of their project.
| Price per Day |
| DreamFace Certified Consultant |
1 200 |
| DreamFace Certified Expert |
2 200 |
| * in Euros. Prices displayed are subject to applicable taxes and reasonable travel expenses. |
| Check out How to buy? |
For more infomation, please contact us at sales@dreamface-interactive.com.
Become an Affiliate
A DreamFace Affiliate can build and resell applications that embed the DreamFace Enterprise Edition
directly into their complementary solutions. Affiliates improve quickly their business by enhancing
their solution with the whole set of DreamFace's features and capabilities.
For more infomation, please contact us.
